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FQAs

Frequently Asked Questions

What is The Flames House?

The Flames House is a locally owned food business featuring a dine-in restaurant The Flames House Burger Fish & Fries and a mobile food truck Flames on the Wheel. We specialize in delicious burgers, fish, fries, and grilled meals made fresh with house-made sauces and high-quality ingredients.

Where is the restaurant located?

Our flagship dine-in location is at Shop 12/75 Ntaba Rd, Jewells NSW 2280. You can drop by during our open hours and enjoy a relaxed dine-in experience.

How do I book the Flames on the Wheel food truck?

You can book the food truck for events, parties, or functions directly through our website on the "Book Us" page. Just fill in the inquiry form and we’ll get in touch to confirm availability and details.

Do you offer vegetarian or gluten-free options?

Yes! We have vegetarian and gluten-free options available. Please let our staff know about your dietary requirements, and we’ll be happy to assist.

Can I order online?

Yes! You can place orders through our partner platforms like UberEats, MenuLog, and DoorDash. Links are available on our homepage and menu section.

Do you accept card payments?

Absolutely. We accept most major debit and credit cards, as well as mobile payments like Google Pay and Apple Pay both at the restaurant and food truck.

How can I give feedback?

We value your feedback! You can leave a review on the Testimonials section of our website or contact us directly via our Contact page or social media.

Are pets allowed at the restaurant or food truck events?

We’re pet-friendly at outdoor food truck events (unless the venue has restrictions). For the dine-in restaurant, we kindly ask that only service animals accompany guests inside.

How can I contact The Flames House?

You can reach us at: