Cookies Policy

This Cookies Policy explains how The Flames House and its mobile food service Flames on the Wheel use cookies and similar tracking technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve your browsing experience by remembering your preferences, collecting analytics data, and enabling certain features.

Cookies may be set by the website you are visiting (first-party cookies) or by third parties (third-party cookies).

2. Why We Use Cookies

We use cookies to:

• Ensure our website functions properly and is user-friendly
• Understand how visitors interact with our content
• Display relevant food truck stops or location-based content
• Improve our services and promotions through analytics
• Enable integration with social media and delivery platforms

3. Types of Cookies We Use

• Essential Cookies: Required for basic website functionality such as navigation and access to secure areas.
• Performance Cookies: Collect anonymous data on how users interact with the site (e.g., pages visited, time spent).
• Functionality Cookies: Remember your preferences such as language, location, or previous selections.
• Marketing Cookies: Track browsing habits and enable tailored advertising or promotions through platforms like Facebook or Google.

4. Third-Party Cookies

We may allow trusted third-party services to set cookies on your device. These include:

• Google Maps: To show the restaurant location and truck stops
• Google Analytics: To analyze traffic and visitor behavior
• Social Media Widgets: Such as Facebook, Instagram, or WhatsApp for engagement and sharing
• Delivery Platforms: UberEats, MenuLog, DoorDash may place cookies for order tracking

We do not control third-party cookies. Please refer to the respective provider’s cookie policy for details.

5. Managing Cookies

You can manage or disable cookies directly through your browser settings. Please note that some features of our site may not function correctly if you disable certain cookies.

Here are links to cookie management for major browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Internet Explorer / Edge

6. Consent

When you first visit our website, a cookie consent banner may appear asking you to accept or customize your cookie preferences. By continuing to use our website, you consent to the use of cookies in accordance with this policy.

7. Updates to This Policy

We may revise this Cookies Policy from time to time to reflect changes in technology, laws, or our services. Any updates will be posted on this page with a new “Effective Date.”

8. Contact Us

If you have questions or concerns regarding our use of cookies, please contact:

• Mr. Manoj Rathod – 📞 0401 370 390 | ✉️ manoj@theflameshouse.com.au
• Mr. Blesson Mathew – 📞 0401 843 576 | ✉️ blesson@theflameshouse.com.au

Thank you for visiting The Flames House. We are committed to respecting your privacy and ensuring a safe browsing experience.